Conversations: Crucial Conversations, Fierce Conversations – Have those Conversations!

As I have written many times, “you accomplish what you meet about.”  (I learn this and have this reinforced from so many sources, but it is especially described in vivid detail, with a clear action plan, in the excellent book Mastering the Rockefeller Habits by Verne Harnish). Meetings are simply well planned conversations.  And conversations… Read More Conversations: Crucial Conversations, Fierce Conversations – Have those Conversations!

Flattery; Charm – Essential “Tools” for the Road to Success (insight from Pfeffer, Carville & Begala, Kouzes & Pozner, & Mae West)

Flattery will get you everywhere. Mae West Ass-kissing is both an art and a science. No one gets to the top without learning how to deal with people you can’t stand. And usually the best way to deal with them is to pretend you can stand them. If it makes it easier for you, don’t… Read More Flattery; Charm – Essential “Tools” for the Road to Success (insight from Pfeffer, Carville & Begala, Kouzes & Pozner, & Mae West)

Face -To-Face Communication; Real Conversations – Everything Else Is A Choice with Lower Impact

(These thoughts were partly prompted by the video of Chris Anderson’s presentation How web video powers global innovation at TED, and this interview with him at beet.tv about the power of the spoken word: Video is a “Reinvention of the Spoken Word”). ——————- Reflections: Communication is not words, or images, or ideas – it is… Read More Face -To-Face Communication; Real Conversations – Everything Else Is A Choice with Lower Impact

Coaching Anyone? – Some Practical Ideas You Can Use Right Now

Recently, I delivered my synopsis on the now classic Encouraging the Heart: A Leaders Guide to Rewarding and Encouraging Others by James M. Kouzes and Barry Z. Pozner. From the book, here are the seven essentials of encouraging: 1.              Set clear standards 2.              Expect the best 3.              Pay attention 4.              Personalize recognition 5.              Tell the… Read More Coaching Anyone? – Some Practical Ideas You Can Use Right Now

“Get to Real as quickly as possible” — More Great Wisdom and Advice from Susan Scott’s Fierce Leadership

While delivering my synopsis of Fierce Leadership, the terrific book by Susan Scott, at a city management team session, Scott’s counsel to have honest and clear conversations seemed to be especially pertinent.  Partly because the City Manager is already so very good at doing this with his team. Susan Scott put it this way, “The… Read More “Get to Real as quickly as possible” — More Great Wisdom and Advice from Susan Scott’s Fierce Leadership

A Quote for the Day — from Susan Scott in Fierce Leadership

Bob Morris has reviewed Susan Scott’s book Fierce Leadership here on our blog.  Her earlier book is Fierce Conversations.  Here is a key quote from her new book about the importance of such conversations: The conversation is the relationship.  Business is fundamentally as extended conversation with colleagues, customers, and the unknown future emerging around us. … Read More A Quote for the Day — from Susan Scott in Fierce Leadership