“The fat kid is the bottleneck!” – (Eli Goldratt’s The Goal, and a thought about expertise)

(Hint:  read all the way to the end to get the point of this blog post – about expertise and experience). The book The Goal is a “business classic” we somehow have missed at the First Friday Book Synopsis.  I am rectifying this, and will present this book at the August First Friday Book Synopsis.… Read More “The fat kid is the bottleneck!” – (Eli Goldratt’s The Goal, and a thought about expertise)

“Can You Help Me Soften The Tone In My E-Mails – Without Sacrificing Efficiency?”

Randy, what tips do you have for softening the tone in my e-mails without sacrificing efficiency? I find anything other than direct annoying, so I’m really at a loss. This was the question sent by a person in a professional, high-stress, fully-packed, heavily-scheduled job.  It is an understandable question. On the one hand, you want… Read More “Can You Help Me Soften The Tone In My E-Mails – Without Sacrificing Efficiency?”

The new efficiency experts — teenagers and their text messaging skills

There is so much wasted time.  How can we accomplish what we need, when we need to, without missing anything?  What we need is to learn efficiency as a mother tongue, a native language, a true second nature. As always, when you can learn it from the beginning, instill it as a habit, then it… Read More The new efficiency experts — teenagers and their text messaging skills