Conversations: Crucial Conversations, Fierce Conversations – Have those Conversations!

As I have written many times, “you accomplish what you meet about.”  (I learn this and have this reinforced from so many sources, but it is especially described in vivid detail, with a clear action plan, in the excellent book Mastering the Rockefeller Habits by Verne Harnish). Meetings are simply well planned conversations.  And conversations… Read More Conversations: Crucial Conversations, Fierce Conversations – Have those Conversations!

Flattery; Charm – Essential “Tools” for the Road to Success (insight from Pfeffer, Carville & Begala, Kouzes & Pozner, & Mae West)

Flattery will get you everywhere. Mae West Ass-kissing is both an art and a science. No one gets to the top without learning how to deal with people you can’t stand. And usually the best way to deal with them is to pretend you can stand them. If it makes it easier for you, don’t… Read More Flattery; Charm – Essential “Tools” for the Road to Success (insight from Pfeffer, Carville & Begala, Kouzes & Pozner, & Mae West)

Face -To-Face Communication; Real Conversations – Everything Else Is A Choice with Lower Impact

(These thoughts were partly prompted by the video of Chris Anderson’s presentation How web video powers global innovation at TED, and this interview with him at beet.tv about the power of the spoken word: Video is a “Reinvention of the Spoken Word”). ——————- Reflections: Communication is not words, or images, or ideas – it is… Read More Face -To-Face Communication; Real Conversations – Everything Else Is A Choice with Lower Impact

Coaching Anyone? – Some Practical Ideas You Can Use Right Now

Recently, I delivered my synopsis on the now classic Encouraging the Heart: A Leaders Guide to Rewarding and Encouraging Others by James M. Kouzes and Barry Z. Pozner. From the book, here are the seven essentials of encouraging: 1.              Set clear standards 2.              Expect the best 3.              Pay attention 4.              Personalize recognition 5.              Tell the… Read More Coaching Anyone? – Some Practical Ideas You Can Use Right Now