American Airlines is in the news every day. And most of it is not good news. We have read about union issues, negotiation struggles, bankruptcy, customer service issues, and a host of other maladies about the airline. But, in the Dallas Morning News Business section on February 22, 2012, there is a great article about… Read More Finally – Some Great Business News about American Airlines
“We hire happy people and teach them to make sandwiches.” Pret a Manger summarizes its personnel policies (from Demand, Adrian Slywotzky) ————— So American Airlines has filed for bankruptcy (Chapter 11 – the kind that lets them keep flying). Is anyone surprised? The clues were always staring us in the face – at least, in… Read More A Happy Place to Work? – Compare American Airlines to Pret a Manger
I met Captain Sam as I was flying home last week – we sat beside one another on the flight. Sam (I have changed the name because his business environment is really not healthy) has flown for American Airlines long enough that he has seen lots of change and 3 or 4 CEO’s. We talked… Read More What will I invest?
First Friday Book Synopsis 