The Post Office Was Out of Stamps – Can you Believe It?!

Sold Out!

This one is simply beyond me.  My friend Larry James went to the Post Office to buy stamps – and they.were.out.of.stamps!  Twice! (read about it here).

Peter Drucker famously counseled all businesses to answer these three questions:

What is your business?
Who is your customer?
What does your customer consider value?

When a business fails at its core business (Larry wrote about this), then you’ve got real trouble for that business.

This one is simply beyond me.