Niraj Dawar: An interview by Bob Morris

Niraj Dawar is a Professor in marketing at the Ivey Business School, Canada. He earned his PhD from Pennsylvania State University. His research currently focuses on marketing strategy, brand equity and brand management issues. His published papers on brand extensions, consumers use of brand and other signals as well as international consumer behavior in a… Read More Niraj Dawar: An interview by Bob Morris

George Kohlrieser: An interview by Bob Morris

George Kohlrieser is an organizational and clinical psychologist. He is Professor of Leadership and Organizational Behaviour at IMD and consultant to several global companies including Accenture, Alcan, Amer Sports, Barclays Global Investors, Cisco, Coca-Cola, HP, IBM, IFC, Morgan Stanley, Motorola, Nestlé, Nokia, Roche, Sara Lee, Tetra Pak, and Toyota. He is also a Police Psychologist… Read More George Kohlrieser: An interview by Bob Morris

Matthew E. May: Second Interview, Part 2, by Bob Morris

Matthew E. May is the author of The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything, as well as three previous, award-winning books: The Elegant Solution, In Pursuit of Elegance, and The Shibumi Strategy. A popular speaker, creativity coach, and close advisor on innovation to companies such as ADP, Edmunds, Intuit, and… Read More Matthew E. May: Second Interview, Part 2, by Bob Morris

Matthew E. May: Second Interview, Part 1, by Bob Morris

Matthew E. May is the author of The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything, as well as three previous, award-winning books: The Elegant Solution, In Pursuit of Elegance, and The Shibumi Strategy. A popular speaker, creativity coach, and close advisor on innovation to companies such as ADP,… Read More Matthew E. May: Second Interview, Part 1, by Bob Morris

Jennifer Prosek: An interview by Bob Morris

Jennifer Prosek is the founder and CEO of CJP Communications (CJP), where she leads many of the firm’s key accounts. Under her leadership, the firm has become a leading international public relations and financial communications consultancy with offices in New York, Connecticut and London. With more than 70 professionals, the firm ranks among the top… Read More Jennifer Prosek: An interview by Bob Morris

I’ve Been Thinking About Ethical Responsibilities…

Do not, under any circumstances, tell a lie – of either commission or omission.  Do not stretch the truth, exaggerate, or make ___ up to get out of trouble or make yourself look good… Do not attempt to project different images depending on whom you’re with.  People can spot inauthenticity…  Show up as yourself consistently. … Read More I’ve Been Thinking About Ethical Responsibilities…

It’s Not My Fault – I’m Not Responsible

In a 2006 internal memo to underground mine managers, Blankenship’s exasperation with what he saw as excessive caution was evident: As the New York Times reported, in the memo, Mr. Don Blankenship (CEO of Massey Energy Corporation) instructed the company’s underground mine superintendents to place coal production first. “This memo is necessary only because we… Read More It’s Not My Fault – I’m Not Responsible

Aristotle Called it “Ethos,” referring to the credibility of the messenger — I think Toyota has an “ethos” problem

(yes, I have posted on this earlier.  I keep learning more, as we all do.  And it is a big, big deal.  Actual people died.  And there is quite an important business lesson in here). It is Rhetoric 101.  A speaker has to be both qualified and trustworthy.  Lose either, and you have a bad/failed… Read More Aristotle Called it “Ethos,” referring to the credibility of the messenger — I think Toyota has an “ethos” problem

Stop, look, listen – Three Failings at the top levels of Toyota

Time has a terrific overview, with some insightful analysis, on the Toyota meltdown: Behind the Troubles at Toyota by Bill Saporito with Michael Schuman and Joseph Szczesny.  Here are three key excerpts: “The big deal is this question, Does an organization know how to hear and respond to weak signals, which are the problems, or… Read More Stop, look, listen – Three Failings at the top levels of Toyota

What to do When you have a Big-Time Failure on Your hands – Reflections on Toyota, and counsel from Carville and Begala

News item:  Toyota’s January Sales Drop 16 Percent After Recall —————————- There are books that I read years ago that pop into memory over and over again.   One such book I presented back in May of 2002 at the First Friday Book Synopsis.  It is a brilliant, incredibly practical book.   And though it is written… Read More What to do When you have a Big-Time Failure on Your hands – Reflections on Toyota, and counsel from Carville and Begala