Protect, Develop, and Enhance Your Skills – Some Serious Advice for Those “In Transition”

You’ve got skills.  Roy Miller (Tom Cruise) to June Havens (Cameron Diaz), Knight and Day ————— James Surowiecki has one of his really good and important essays up at the New Yorker.  This essay, No End in Sight, holds out little optimism for a quick lowering of the jobless rate.  And he includes some real… Read More Protect, Develop, and Enhance Your Skills – Some Serious Advice for Those “In Transition”

Carla O’Dell and Cindy Hubert: An interview by Bob Morris

Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then, APQC has conducted over 25 consortium studies on topics related to KM, involving more than 300 participating… Read More Carla O’Dell and Cindy Hubert: An interview by Bob Morris

Maybe Some “Dictators” Are Wiser Than The Crowd – On The Limitations Of Open Source (Think Apple)

I’m a big fan of The Wisdom of Crowds, of Wikinomics, and Macrowikinomics.  I have read all three of these books (and presented synopses of them at the First Friday Book Synopsis), and lots of articles about related practices. I am also a non-techie (a Luddite, or, if you prefer, an idiot).  I understand nothing… Read More Maybe Some “Dictators” Are Wiser Than The Crowd – On The Limitations Of Open Source (Think Apple)

What’s Next? – Tomorrow is Next; and Coming Faster than Ever Before (insight from James Surowiecki)

When all is said and done, one leadership task that simply has to come from the leader, and only the leader, is the answer to this question:  “what about tomorrow?” Verne Harnish put it this way (In Mastering the Rockefeller Habits): The two most important attributes of effective leaders are their abilities to predict and… Read More What’s Next? – Tomorrow is Next; and Coming Faster than Ever Before (insight from James Surowiecki)

A Quote for the Day from James Surowiecki – on Customer Service

Are You Being Served? is a really good article on the abysmal state of customer service, from James Surowiecki, from The New Yorker.  Here is the closing paragraph: The real problem may be that companies have a roving eye: they’re always more interested in the customers they don’t have. So they pour money into sales… Read More A Quote for the Day from James Surowiecki – on Customer Service

Never Aim for the Middle — Wisdom from James Surowiecki

News item: Apple Sells Out iPad Pre-Order Inventory As Launch Nears. ———– James Surowiecki is the author of the influential book, The Wisdom Of Crowds (one of the books I have presented at the First Friday Book Synopsis), and a regular columnist for The New Yorker.  He is an astute observer of the trends and… Read More Never Aim for the Middle — Wisdom from James Surowiecki

“Everybody” Knows More than “Anybody” — Netflix Awards a Prize in the Era of Wikinomics

News Item – Netflix awards $1 Million Prize for innovation from outside the company The contest was to help with the most basic of promises of Netflix:  “If you like this movie, we’ll help you find the next movie you will like – even though you had no idea you would like it.”  From the… Read More “Everybody” Knows More than “Anybody” — Netflix Awards a Prize in the Era of Wikinomics

We Really Don’t Want to Change, says James Surowiecki

The subject matter is the health care debate.  But the underlying premise is about a much, much bigger issue. That issue:  everyone’s opposition to change.  The author of the article is James Surowiecki, and his book The Wisdom of Crowds was one of the most memorable books I ever read.  He is thoughtful, thorough, and… Read More We Really Don’t Want to Change, says James Surowiecki

Our Own Bob Morris, Amazon Reviewer — At the Front Edge of a Major Trend

Bob Morris, who blogs on this site constantly, provides a wealth of information.  Would you like to know why?  Because he reads constantly — everything.  He is a former award-winning teacher, a top-notch consultant, but maybe, most of all, he loves books.  No — I mean really, really loves books.  He loves to read, he… Read More Our Own Bob Morris, Amazon Reviewer — At the Front Edge of a Major Trend