Empathy Training May Not Be Genuine

We have presented several books over the years that have featured empathy as an important skill for managers to exhibit.  Obviously, the Kouzes and Posner best-seller, Encouraging the Heart (Jossey-Bass, 2003), includes many different references to empathy as a management tool in recognizing and reinforcing employee behavior. I was interested in a recent syndicated article… Read More Empathy Training May Not Be Genuine

Dual Career Communication Workshop on August 28 – and new a New Blog Post

If you and your partner both work, we have a terrific event for you on Sunday, August 28.  It is our Dual Career Couples Communication Workshop. The workshop begins with lunch at 12:00, and the session lasts from 1:00-5:00 p.m.  We do this in Schreiber Hall at First United Methodist Church – Garland. You and… Read More Dual Career Communication Workshop on August 28 – and new a New Blog Post

Save the Date! CCN to Sponsor Domestic Violence Workshop on October 21

Save the date! I am excited to announce that Creative Communication Network will sponsor a half-day workshop on Domestic Violence this fall.  The exact date is Friday, October 21, from 9:30 a.m. until 11:45 a.m.  This is purple shirt day.  We will meet at First United Methodist Church in Garland, Texas. The exact title is… Read More Save the Date! CCN to Sponsor Domestic Violence Workshop on October 21

Why Chaos Monkeys Flew in to the Best-Seller List at # 5

Only one new book debuted on the Wall Street Journal business best-selling list, published on July 16-17, p. C10. The book is entitled Chaos Monkeys:  Obscene Fortune and Random Failure in Silicon Valley by Antonio Garcia Martinez (New York:  Harper, 2016).  The book was distributed on June 28, 2016, and debuted at # 5 in the… Read More Why Chaos Monkeys Flew in to the Best-Seller List at # 5