Playing ping-pong with Seth Godin

Here is a recent blog post by Seth Godin to which I now respond, point by point:

A linchpin hierarchy

Do exactly what the boss says.
Comment: But only after you have made every effort to help provide the information and to raise the issues that need to be considered.

Ask the boss hard questions.
Comment: But also make certain that they are directly relevant to the given situation.

Tell the boss what your best choice among the available options is. Insist.
Comment: Be calm and confident but not strident and offer at least three (but no more than five) solid reasons to support your recommendation.

Have co-workers and bosses ask you hard questions.
Comment: That’s an excellent general rule but be sure to specify a context, a fame-of-reference, to which they are invited to respond. Brief them first, then ask “What else do I need to consider?”

Invent a whole new way to do things, something that wasn’t on the list.
Comment: Be sure to frame it with the right tone, such as “I’ve been doing some thinking about X and would really appreciate getting some feedback from you.”

Push and encourage and lead your co-workers to do ever better work.
Comment: First, set an example of what you wish others to emulate.

Insist that they push and encourage you.
Comment: Insist…and always express sincere gratitude for it. Civility and cordiality are contagious.

Be sure to check out Godin’s latest book, Poke the Box, published by The Domino Project (March 1, 2011).