The Five Issues – for Organizational Success
What do you need to focus on for organizational success? I think the number of issues is small. But so very few organizations master these.
Assuming you know and are successfully focused on your actual business (a big assumption — Peter Drucker: “What is your Business?”), here’s my current list:
1) Build leaders
2) Engage employees
3) Find and nurture genuinely happy customers
4) Always improve, and always innovate
5) Build and maintain exceptional quality, regardless of your “product”
I can think of “subsets” for each of these. For example, to take just one: in order to always innovate, you need to break down silos and practice continual collaboration…
And, I think these same issues cross all industries.
And there may be others…
What would you take away from, or add, to this list?
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