To what extent is your organization “afflicted”?

In Decide & Deliver: 5 Steps to Breakthrough Performance in Your Organization recently published by Harvard Business Press, Marcia W. Blenko, Michael C. Mankins, and Paul Rogers explain how and why making the right decisions will sustain superior performance.

They not only examine how well individuals make and execute decisions; they also examine how organizations help or hinder that process.  Consider this checklist (on Pages 33-34) by which the co-authors identify ten “afflictions that compromise performance”:

Structural sclerosis: blockage and barriers,
Decision ambiguity: confusion and indecision, crankiness, lethargy
Process analysis: delays, procrastination, excessive analysis
Data dysfunction: information is incomplete, obsolete, inaccessible
Misaligned measures: Right initiatives but wrong incentives…vice versa
Blurred vision: the workplace equivalent of “the fog of war”
Consensus overdose: inability to achieve sufficient agreement & support
Talent deficiency: key people lack sufficient experience and/or competence
Behavior breakdown: gap between what leaders say and do
Performance anemia: lack of sufficient energy and/or engagement

Using a scale of 1-10 (One = Completely and ten = None), how would you score your organization overall per each of the ten “afflictions”?

About these ads