Book Review: Reality Check

Reality Check: The Irreverent Guide to Outsmarting, Outmanaging, and Outmarketing Your Competition
Guy Kawasaki
Portfolio/The Penguin Group (2008)

Having read all and then reviewed most of Guy Kawasaki’s eight previously published books, I was especially eager to read this one because it was rumored to provide everything he wishes he had known (but most of which he didn’t) when he embarked on his career in business (counting diamonds a fine-jewelry manufacturer called Nova Stylings) while at work on an MBA degree at UCLA. (He had already earned an undergraduate degree at Stanford.) Kawasaki later went to work for an educational software company called EduWare Services. However, Peachtree Software acquired the company and wanted him to move to Atlanta. “I don’t think so. I can’t live in a city where people call sushi ‘bait.’ Luckily, my Stanford roommate, Mike Boich, got me a job at Apple. When I saw what a Macintosh could do, the clouds parted and the angels started singing. For four years I evangelized Macintosh to software and hardware developers and led the charge against world-wide domination by IBM.” By now, presumably, he was accumulating a wealth of real-world experience in leadership and management and well as knowledge about marketing, sales, finance, strategic planning, problem-solving, resource allocation, and customer relations.

Reality Check exceeded my expectations. The twelve (12) “realities” that Kawasaki rigorously examines, in separate chapters devoted to each, include Starting Chapters 1-5), Raising Money (Chapters 6-15), Planning and Executing (Chapters 16-24), Innovating (Chapters 25-31), Marketing (Chapters 32-37), Selling and Evangelizing (Chapters 38-43), Communicating (Chapters 44-52), Beguiling (Chapters 53-63), Competing (Chapters 64-67), Hiring and Firing (Chapters 68-78), Working (Chapters 79-89 followed by a “Timeout”), and Doing Good (Chapters 90-94 followed by a “Conclusion.” Yes, that is correct: This book has 94 chapters plus a “Timeout” and a “Conclusion” provided within (count ‘em) 461 pages plus (thankfully) a comprehensive Index.

As is also true of Kawasaki’s eight other books, the tone is informal, conversational, and at times confrontational; also, the pace is frenetic and the writing style has Snap! Crackle! and Pop! Most important to me, the content is more abundant and of a higher quality than in any other of his previously published books.

Readers will welcome the use of bold face to highlight key points. This device will facilitate, indeed expedite frequent review of those key points later. I especially appreciate the inclusion of several interviews throughout the lively narrative. They include those of Fred Greguras on key legal issues in raising funds (Pages 51-59), Chip and Dan Heath on why only a few innovations “stick” and most don’t (Pages 130-138), Kathleen Gasperini on marketing to young people (Pages 168-175), Garr Reynolds on mastering the “Presentation Zen” approach (Pages 209-214), Robert Cialdini on the art and science of effective persuasion (Pages 243-250, and Libby Sartain shares her perspectives on the recruiting process (Pages 314-317). Note the variety of subjects covered during Kawasaki’s interviews. They correctly suggest the scope and diversity of his interests.

What sets this business book apart from almost others I have read in recent years is the extent to which it provides (quoting Kawasaki in the Introduction) “hardcore information to hardcore people who want to kick ass.” The focus is almost entirely on how to create and then sustain an organization whose people “make the world a better place because of it.” Presumably Kawasaki agrees with Thomas Edison: “Vision without execution is hallucination.” If not you, who? If not now, when?